Arlo|Smart Home Security|Wireless HD Security Cameras
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Picture black and knocking sound

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Bloomer8523
Tutor
Tutor
One of my Arlo cameras all of sudden started showing a black screen with a knocking sound. Any ideas.
Model: VMC4030P | Arlo Pro 2 Wire-Free Camera
Dannybear
Mentor
Mentor
Changed the battery?
Can you share a link to the recording?
Bloomer8523
Tutor
Tutor
Bloomer8523
Tutor
Tutor
Now this morning I have video but the knocking sound is still there.

https://my.arlo.com/hmsweb/users/library/share/link/3A86447346561B68_201907
TomMac
Guru Guru
Guru

I would place a warranty complaint into Arlo support... sounds like a HW issue

 

( if pulling and replacing battery does not help )

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Discussion stats
  • 4 Replies
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  • 3 In Conversation