Arlo|Smart Home Security|Wireless HD Security Cameras

Password Change Doesn't Affect Mobile App

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Katana
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I've changed my Arlo password, but my mobile app (that uses facial recognition) doesn't seem to require a new log in. I'm trying to restrict previous users from accessing the cameras and deleting videos. Any suggestions?

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jguerdat
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If the password is changed and no one is allowed in Settings, Grant access, there's no ability for others to log in. The facial recognition is unique to your device(s) and has no bearing on any other device.

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