Arlo|Smart Home Security|Wireless HD Security Cameras
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One of my cameras has audio but no image shows

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Smurfy75
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I have the two Arlo Pro 2 cameras system and today after a storm an power outage one of my camera won’t show an image, it just look blurry or dark. I had took the battery off and put it back on, as well as I turned camera off and on and still not working properly, I can still hear sound on my phone app but still not image. I attached a picture of what I seen on my app from one of my camera. Is there a way to fix this ?
Thank you

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jguerdat
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Guru

Restart the base. If needed, remove the camera from Settings, My Devices and resync. If still no good, open a case with support here.

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