Arlo|Smart Home Security|Wireless HD Security Cameras
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One of my cameras are not recording anything but other camera works fine? Missing movement?

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Robblax
Aspirant
Aspirant

I have 2 Arlo Pro 2 cameras that are set from the corner of my porch facing both left and right. I'm having issues with the one camera not recording anything for periods of time as they are coming towards my property, but the other camera recording the motions as they leave. This is an issue because it leaves my whole left side of the home unrecorded and I work for the fire department doing 24 hour shifts. If someone would actually try to break in from the one side I would have no idea. Any tips or suggestions on how to help this?

 

Thank you

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TomMac
Guru Guru
Guru

First thing I would try is to swap the two to verify if it is the camera or location...

 

Then if issue follows camera, I would adjust the sense level up 1 or 2 percent at a time ( then test ) to see if it solves the issue.  Sometimes cameras require slightly diff sense levels due to sun angles/shade/etc.

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