Arlo|Smart Home Security|Wireless HD Security Cameras
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One Of My Cameras Is Not Recording Motion

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bmiranda3
Aspirant
Aspirant

I bought the two camera system, and only one camera records motion. How can the other camera record as well.

6 REPLIES 6
Streak2
Master Master
Master

In the app, the little running man on the camera that's working should be black (not grey), whats the color of the running man  on the camera that's not working?

bmiranda3
Aspirant
Aspirant

It’s grey. The other camera that records is black(running man)

Streak2
Master Master
Master

Go into mode, armed, and select that camera.

Make sure that motion is detected and record video is checked.

bmiranda3
Aspirant
Aspirant

It says it’s busy, and I can’t click it

jguerdat
Guru Guru
Guru

Restart your base and log out and back into the app. Also, try a browser.

Streak2
Master Master
Master

In addition to what jguerdat said, you can also reset the camera by removing and refitting the battery.

Discussion stats
  • 6 Replies
  • 1166 Views
  • 0 Likes
  • 3 In Conversation