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Old videos - needed

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  • ‎2023-08-14 02:23 PM
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Gfraser00
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‎2023-08-14 02:23 PM

Hello, I only have the 7 day arlo (effectively) the free subscription. One of my pets died when I was gone on two week vacation and would like to recover old videos. Can Arlo access them for me? 

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StephenB
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‎2023-08-15 03:59 AM
@Gfraser00 wrote:

Hello, I only have the 7 day arlo (effectively) the free subscription. One of my pets died when I was gone on two week vacation and would like to recover old videos. Can Arlo access them for me? 

Unfortunately no.  Once deleted they are truly gone.

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