Notifications not working

[DjAndrade]

I downloaded the new Arlo app and got the new iPhone 11 Pro I noticed I wasn’t getting my Arlo notifications

[ShayneS]

Hi @DjAndrade

Are you still experiencing this issue with your notifications?

[DjAndrade]

Yes I am. I call Arlo and they don’t know what’s going on and they told me they’re going to call me back never did

[ShayneS]

@DjAndrade

What version of the Arlo app are you using & what is the current version of iOS running on your device?

[DjAndrade]

Arlo 2.10
iPhone 11pro 13.2

[ShayneS]

Are you using activity zones?

[DjAndrade]

Nope

[ShayneS]

What troubleshooting steps have you tried so far? I do not want to suggest anything you may have previously performed.

[DjAndrade]

Ok I finally figure it out I have go to SETTING on my iPhone then, General scroll down n then reset network. That’s fix it