Arlo|Smart Home Security|Wireless HD Security Cameras

Notification bug with activity zone. Triggering record outside of activity zone for object.

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richieboo
Aspirant
Aspirant

There is a bug between the activity zones and the type notification. It’s proof that the process which Arlo alerts what was found (vehicle, person, animal) comes after the process which activity zone movement triggers a recording. My example, when a person activates a recording for walking in the activity zone, if a vehicle passes by in that same saved recording before what triggered the recording, even if the vehicle is not in an activity zone, the zone reports a vehicle in the notification.

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JessicaP
Arlo Employee Retired

Hey richieboo,

 

I would suggest to contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link.

 

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