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Not receiving push notifications on my iPhone (iOS) but iPad receives notification

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Schickimicki
Aspirant
Aspirant

Folks, suddenly I will not receive any push notifications on my iPhone (although video is being captured/stored in library). Strangely, my iPad continues to get push notifications. I already checked all my settings in the Arlo app as well as my iPhone and still, nothing...

 

Thanks

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JessicaP
Arlo Employee Retired

Hi @Schickimicki,

 

Have you tried to log out of the app, uninstall the app, restart your iPhone, reinstall the app and log in again?

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JessicaP
Arlo Employee Retired

Hi @Schickimicki,

 

Have you tried to log out of the app, uninstall the app, restart your iPhone, reinstall the app and log in again?

Schickimicki
Aspirant
Aspirant
No, I had not but just did and thanks to you my dear, it’s working again!

Thank you!!
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