Not receiving push notifications on Android phone for All Motion

[therealbobkat]

Hi, I purchased these Pro 2 cameras several years ago but am using them for the first time now to try to find my indoor cat who escaped from my house. I want to receive push notifications for ALL activity (including all the videos labeled "Motion") but I am only receiving push notifications for the "Person" "Vehicle" and "Animal" videos. I have "All Motion" turned on for all three cameras under Smart Notifications. It would be very helpful to receive a push notification for all videos including the "Motion" ones instead of having to manually go into the app all the time to check the Feed for new activity because I am getting a lot of videos labeled "Motion" that are actually animals (but so far not my cat). I live in a rural area so there have been rabbits, squirrels, birds, and mice all labeled as "Motion" not "Animal" videos. My phone is an Android, Google Pixel 7 Pro. Please help, thanks!

[jguerdat]

Had to edit this since my first attempt was already answered. I'm testing this on a couple of cameras to see what happens for me. I'm also on Android.

[jguerdat]

While not totally conclusive, I can say I get notifications for All Motion. This is not with a Pro 2 but with an equally old Q camera. You might want to toggle all settings (off and then back on) as well as power-cycling your base.

[BrookeN · Accepted solution]

Do you have them enabled in the different modes?

To enable or disable push notifications for a mode:

1. Launch the Arlo Secure App or log in to your Arlo account at my.arlo.com.
2. Tap or click Routines.
3. Tap or click Arm Away, Arm Home, or Standby.
4. Tap or click the Rule you want to modify.

•  
  • If the device does not have a rule, tap or click Add Device Rules.
  • Choose the device from which you want to receive notifications and tap or click Save.
  • Tap or click the rule card for the selected device.

1. Tap or click Motion Detection or Audio Detection.
   Note: Arlo Smart Options require a subscription to Arlo Secure.
2. Tap or click Send Notification.
3. Tap or click the switch under Push Notification.
4. Arm the Mode.