Not honoring my Arlo Solar Panels that I purchased on Sept 2018??

[chungnien9]

In September 2018. I had purchased 2 sets of Arlo Pro 2 systems and 2 solar panels (VMA4600) for $1029.94. After 3 weeks, one of the solar panels stop working. I was run around for getting the replacement under the warranty. First, Netgear indicated they don't warranty Arlo solar panels. Then, for several months, I was getting nowhere with the Arlo people. Will some responsible person at Arlo answer to my problem??? 

[TomMac]

As you prob found out Netgear and Arlo are separate companies now...

Any warranty would need to go thru Arlo.

Try here;  https://www.arlo.com/en-us/support/contact.aspx