No audio in video and 2 way audio on Arlo Pro 2. Siren doesn't work either.

[jlet2019]

We purchased The 4 camera Arlo Pro 2 system. The device info for the cameras shows the video audio is on and volume at 100%. I have no audio in the video or 2 way audio. They siren does not work either. I contacted Best Buy and they will not take the system back. Does someone have suggestions on how to get this to work?

[JessicaP]

Hi jlet2019,

Have you tried rebooting your Base Station to see if that helps? Can you not hear the audio from the video through the Arlo app on your phone device and/or your web client on your computer?