Arlo|Smart Home Security|Wireless HD Security Cameras
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jlet2019
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‎2019-11-10 04:03 PM

We purchased The 4 camera Arlo Pro 2 system. The device info for the cameras shows the video audio is on and volume at 100%. I have no audio in the video or 2 way audio. They siren does not work either. I contacted Best Buy and they will not take the system back. Does someone have suggestions on how to get this to work?

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JessicaP
Arlo Employee Retired
‎2019-11-12 09:32 AM

Hi jlet2019,

 

Have you tried rebooting your Base Station to see if that helps? Can you not hear the audio from the video through the Arlo app on your phone device and/or your web client on your computer?

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