Arlo|Smart Home Security|Wireless HD Security Cameras

No Internet Connection

Reply
Discussion stats
  • 2 Replies
  • 130 Views
  • 0 Likes
  • 2 In Conversation
DazJones21 Aspirant
Aspirant
I keep getting messages that there is no connection, connection in lost. This often throws off the scheduling and disarms the base station until I manually re-arm. I use google mesh WiFi which notifies when the internet is down, and sometimes I am home and actively connected. I have tried resetting the base station with no luck. Any ideas?
Model: VMB4000 | Arlo Pro/Pro2 Base Station
ShayneS Arlo Moderator
Arlo Moderator

Hi @DazJones21

 

What is the status LED displaying on the front of the base station when you notice the is issue?

DazJones21 Aspirant
Aspirant
I will try and take a look next time. It often happens when I am not home so I cannot check it. It happens three or four times a day.
Model: VMB4000 | Arlo Pro/Pro2 Base Station