No Internet Connection

[DazJones21]

I keep getting messages that there is no connection, connection in lost. This often throws off the scheduling and disarms the base station until I manually re-arm. I use google mesh WiFi which notifies when the internet is down, and sometimes I am home and actively connected. I have tried resetting the base station with no luck. Any ideas?

[ShayneS]

Hi @DazJones21

What is the status LED displaying on the front of the base station when you notice the is issue?

[DazJones21]

I will try and take a look next time. It often happens when I am not home so I cannot check it. It happens three or four times a day.