Arlo|Smart Home Security|Wireless HD Security Cameras
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No Arlo Devices Found

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Maxibrit
Follower
Follower
  1. Trying to set the base station up, but simply cannot.
  2. i have to app. The power light in on, green.  The internet light in on, green. The app discovers the device with the right serial number, I give it a name, and it returns no arlo device found.
  3. repeatedly.
  4. Powered off, restarted everything.  Same outcome.
  5. cant even get started,  sooo disappointed.

 Is a VMB 4000, the menu above can’t even recognise that

 

 

any ideas.  If it’ll be techie to solve, they are going back to the shop.

 

thanks

 

mark

 

 

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steve_t
Master Master
Master

In the app, can you click top right, Settings > My Devices and see if the base station is listed there?

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