Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.
Arlo Community

Night vision not always working. Not seeing red IR lights on.

Reply
Discussion stats
  • 1 Reply
  • ‎2019-09-21 02:01 AM
  • 428 Views
  • 0 Likes
  • 2 In Conversation
Djjeffa
Aspirant
Aspirant
‎2019-09-21 02:01 AM

One of my arlo pro 2's night vision stop working. So its in color and when i go to look at it at night i don't see the red ir lights on. The setting is on night visisi and there were a few days where it worked for an hour but then stoped. I rebooted the tower but had no luck.

Labels:
0 Likes
Reply
Message 1 of 2
428
1 REPLY 1
TomMac
Guru Guru
Guru
‎2019-09-21 04:07 AM

Reset the camera by pulling and replacing the battery...

Also, toggle Night Vision off and on a few times making sure it saves...

Test

If NG, contact Arlo support for possible warranty issue

--------------------------------------
Morse is faster than texting!
--------------------------------------
0 Likes
Reply
Message 2 of 2
422
Discussion stats
  • 1 Reply
  • ‎2019-09-21 02:01 AM
  • 429 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.