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Newest Android app (2.7.11) takes long to show library, arm/disarm, show live, and notification

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g3niu5
Luminary
Luminary

I've had Arlo for 2 years. In that span I've maybe had a handful of months where the Android app works great. Now it's just absolutely unusable. Library takes minutes(not seconds) to load. Arming and disarming takes minutes. Pressing live play on a camera? Forget about it. Notifications coming in 10 minutes after the event occured.
Overall of all apps I have this is the most unstable. And please don't give me tips I've done them all from clearing cache/storage to uninstalling reinstalling to disabling battery settings. My confirmed issues happen on 3 different pixel phones all on different networks. The problem is not on my end. Arlo on my browser works wonders

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JessicaP
Arlo Employee Retired

Hey @g3niu5,

 

Is this happening when you're on cellular data and/or WiFi on your phone devices? And have you tried turning off your WiFi or cellular data (or even going on Airplane mode) and restarting your phone after?

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