Arlo|Smart Home Security|Wireless HD Security Cameras

New App Activity Zone Static Images

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Aspirant
Aspirant

How do we update the static activity zone image with the new app? I adjusted a camera and it wont let me update the static image to what my camera is actually pointed at now. 

Model: VMC4030P | Arlo Pro 2 Wire-Free Camera
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Luminary
Luminary

you could use the Position mode.


If You Got Em....I'll Chew Em!

Netgear & Arlo Beta Tester
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Aspirant
Aspirant
No... I think it was called snapshot in the old app. Position mode doesn’t do that.
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Luminary
Luminary

I am confused, are you trying to set the positioning of your camera or take a snapshot ?
Are you refering camera icon?
snapshot.jpg


If You Got Em....I'll Chew Em!

Netgear & Arlo Beta Tester
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Initiate
Initiate

I see what he’s saying, I’m trying to adjust the zones as well but it only shows an older image and I want to use the new images. With the older software you could snapshot current image and now we can’t. New update sucks...

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Guru Guru
Guru

I find that clicking on the image in Video Settings refreshes the image for the app.

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Aspirant
Aspirant
That doesn’t seem to work for me either.
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Aspirant
Aspirant
Same issue here. I set the cameras up before mounting them and now that I want to set the Activity Zone, it only shows an image of my countertop, where it was when I paired them.
Model: VMC4030P | Arlo Pro 2 Wire-Free Camera
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Guru Guru
Guru

Did you try the Video Settings, Rotate the Image 180 degrees trick mentioned above?

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Aspirant
Aspirant
I did try toggling Rotate 180° multiple times without success. I did find turning the camera off and on, allowing it to activate a video recording in armed mode, THEN toggling Rotate 180° did the trick.
Model: VMC4030P | Arlo Pro 2 Wire-Free Camera
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Guru Guru
Guru

Another, easier way to do this is to use a browser which has the snapshot icon and works properly.

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