Arlo|Smart Home Security|Wireless HD Security Cameras
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Need to access memory from Jun 28 but only have recording till Jul 3

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Norberg
Follower
Follower

i need more access to the memory than 6 six days how can     I find these recordings.

Have back recordings to July 3  Need to get back to June 28. 

What to do?

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dcfox1
Master
Master

On Pro2 cams they have 7 day free cloud storage so no way to get June 28 unless you have a subscription for 30 days. I assume with limited information that is what your asking about. 

michaelkenward
Sensei Sensei
Sensei

 

If you have an Arlo Pro 2, Pro, Go, Wire-Free, Q, Q Plus, or Baby camera, you will continue to have all the benefits that were included with the purchase of your camera. This includes free rolling 7-day cloud recording, live streaming, 2-way audio, local storage, and activity zones on up to 5 cameras.

 

Arlo subscription plans and cloud recording

 


Just another user
Arlo hardware: Q Plus, Pro 2 (X2), Pro 3 (X3), Pro 3 Floodlight, Security Light (X2), Ultra (X2), Doorbell, Chime
TomMac
Guru Guru
Guru

Were you using a mem card backup?... if so they would be there.

That's where this really comes in handy.

 

As to the rest... In the PAST, if you had a 7 day storage and upgraded to a 30 day storage, the videos would appear.

This may or may not work anymore, but if it is very important to you, you may want to take a chance and sign up for one month and see if it works.  Prob not but worth a shot.

 

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