Arlo|Smart Home Security|Wireless HD Security Cameras

Need recordings from May and June of this year. No longer in library. How to retrieve?

Reply
Discussion stats
  • 1 Reply
  • 560 Views
  • 0 Likes
  • 2 In Conversation
Kitty111
Follower
Follower

Hi there,

 

I need recordings and videos from May and June this year. Its no longer in my library. Can someone please help me out here where do i get these recorded videos from. Thanks 

1 REPLY 1
michaelkenward
Sensei Sensei
Sensei

I assume that you have not installed local memory that is big enough to go back that far.

 

The longest Arlo subscriptions hold recordings for 60 days.

 

I have seen unconfirmed reports suggesting that buying a fresh subscription might recover stuff that goes back that far. I can't recall that anyone has come back and said "that worked".

 

I fear that you are probably out of luck.

 

 

 

 

 


Just another user
Arlo hardware: Q Plus, Pro 2 (X2), Pro 3 (X3), Pro 3 Floodlight, Security Light (X2), Ultra (X2), Doorbell, Chime
Discussion stats
  • 1 Reply
  • 561 Views
  • 0 Likes
  • 2 In Conversation