Arlo|Smart Home Security|Wireless HD Security Cameras
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My camera goes offline when I unplug the power cord

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SteveBloom
Aspirant
Aspirant

Just added 5th camera. Instead of showing battery level it shows an electrical plug. Camera works but when I disconnect from charger the camera disengages from the base unit.

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SteveBloom
Aspirant
Aspirant

It was a new camera add on to existing Arlo, the battery was bad and wouldn't take a charge, so the direct plug icon showed up.  Camera was exchanged, and all is well.  thanks.

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TomMac
Guru Guru
Guru

Is there a battery installed ?

Is the battery  functional ?

 

Usu the plug only appears on a non-battery camera like the Q

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SteveBloom
Aspirant
Aspirant

It was a new camera add on to existing Arlo, the battery was bad and wouldn't take a charge, so the direct plug icon showed up.  Camera was exchanged, and all is well.  thanks.

Discussion stats
  • 2 Replies
  • 2033 Views
  • 0 Likes
  • 2 In Conversation