My camera goes offline when I unplug the power cord

[SteveBloom]

Just added 5th camera. Instead of showing battery level it shows an electrical plug. Camera works but when I disconnect from charger the camera disengages from the base unit.

[TomMac]

Is there a battery installed ?

Is the battery  functional ?

Usu the plug only appears on a non-battery camera like the Q

[SteveBloom · Accepted solution]

It was a new camera add on to existing Arlo, the battery was bad and wouldn't take a charge, so the direct plug icon showed up.  Camera was exchanged, and all is well.  thanks.