My Aro Pro 2 camera stops recording

[BrentDG]

Hi All,

Hope your well. For context, i've had my Arlo Pro 2 System for two years now. For the last 4 months, the cameras have stopped recording. Previously, this issue has occurred and I have had to reset the entire system to get this working again.

I have tried this again, and the issue keeps re-appearing.

I have two questions:

1) Has anyone else who has experienced the same issue found a fix and

2) ARLO - Can you please confirm when you will fix this issue. It is totally unacceptable that a security system stops recording. Particularly when I have all cameras connected to power all the time.

[ShayneS]

Hi @BrentDG

  Please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link. Arlo Tech Support