My Arlo Pro 2 camera stopped motion sensing, sending notifications and recording. Reinstalled twice.

[krsbvt]

I have 2 Arlo pro cameras. One is working fine and the other stopped working after I charged the battery. Both are set to the same settings. I have uninstalled the camera and reinstalled and have reset the base twice.

[jguerdat]

If you're using custom modes, removing a camera will require that you re-add it to those modes. You can use the Armed mode to test since that will automatically get any camera that has been removed and resynced.

[krsbvt]

Thank you for the suggestion. Not using custom modes. Using Armed mode for both camera's,  It will work when in live mode but will not detect motion and record. Very strange.

[jguerdat]

Since it may be a hardware problem, use the Contact Support link at the bottom here.

[krsbvt]

Thank you for responding. I appreciate it.