Arlo|Smart Home Security|Wireless HD Security Cameras
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My Arlo Pro 2 Camera Will Not Re-sync It blinks Amber/Blue

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JHJ44
Initiate
Initiate

Hello, one of my cameras was no longer sync'd with the base station so I attempted to re-sync but the camera is only blinking amber and blue and will not sync. I have charged the battery and attempted to sync, I have also connected to a power plug while trying to sync but nothing works. Any assistance would be greatly appricated. Thanks. 

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brh
Master
Master

@JHJ44

Flashing Amber and Blue lights on your camera means that a firmware update is in progress. If you remove the power to the camera, (remove the battery), while firmware is updating, you can possibly brick the camera.

 

Brian

jguerdat
Guru Guru
Guru

However, if the blinking has gone on for some time without ending, your only choice is to reinsert the battery to reset the camera. That may be all that's needed or you may need to resort to removing the camera from Settings, My Devices and resync it.

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