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Motion detectors triggering when system disarmed

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jdsylvester
Aspirant
Aspirant

I have my system set up on a schedule to arm and disarm itself. The last few days I have gotten up before the disarm time and manually disarmed everything using the Disarm button at the top of the mode screen. This always had worked fine, however now when I walk past the cameras the motion detectors trigger and fire the events they are set for. Has anyone else had this happen or know how to fix it?

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jguerdat
Guru Guru
Guru

Probably fastest to remove all devices from your account and start fresh. It's a pain but should clear out any weirdnesses. 

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jguerdat
Guru Guru
Guru

Start by rebooting the base. You may also want to reinsert the camera batteries to reset them to a known condition.

jdsylvester
Aspirant
Aspirant

Thanks for the suggestion. I did try these steps but still have the same issue. Is there anything else I can do at this point?

jguerdat
Guru Guru
Guru

Probably fastest to remove all devices from your account and start fresh. It's a pain but should clear out any weirdnesses. 

jdsylvester
Aspirant
Aspirant

This seems to do the trick. Thanks for your help. 

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  • 2 In Conversation