Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Motion detection disabled when externally powered
Reply
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Has anyone experienced a loss of motion detection functionality while the camera is externally powered?
I can get the motion detection to work if the camera runs on battery only, as soon as I connect the power cable while using the detection utility it works again until I exit the utility mode, then it’s broken again.
This has only been noticed since migrating to the new arlo app from legacy.
Camera removal and resync has no effect, same for power cycling base and camera.
I can get the motion detection to work if the camera runs on battery only, as soon as I connect the power cable while using the detection utility it works again until I exit the utility mode, then it’s broken again.
This has only been noticed since migrating to the new arlo app from legacy.
Camera removal and resync has no effect, same for power cycling base and camera.
Labels:
- Related Labels:
-
Online and Mobile Apps
-
Troubleshooting
1 REPLY 1
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
@Dannybear wrote:
Has anyone experienced a loss of motion detection functionality while the camera is externally powered?
I have not, and I have recently switched my pro-2 to AC power and then back to battery.
FWIW, this can't be related to the app. The motion detection path runs camera->base->cloud; the app isn't involved.
Related Labels
-
Arlo Mobile App
564 -
Arlo Pro 2
11 -
Arlo Smart
167 -
Before You Buy
970 -
Features
406 -
Firmware Release Notes
57 -
Google Assistant
1 -
IFTTT (If This Then That)
24 -
Installation
1,121 -
Online and Mobile Apps
865 -
Service and Storage
317 -
SmartThings
37 -
Troubleshooting
6,113