Arlo|Smart Home Security|Wireless HD Security Cameras

Modes Are Different Between App & Web, What Is Accurate?

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dfjkl
Apprentice
Apprentice

Another issue that may or may not be new user interface/update related.  I'm currently seeing a difference in the mode configurations on my "Armed" config betwen the web interface and the app.  Web interface says I'm only detecting for motion.  The Android App says I'm looking for Motion and Audio.  I've also since stopped the app and cleared cache.  Still says it's detecting for motion and audio.  Which source should I consider authoritative?  Why are these different? 

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JamesC
Community Manager
Community Manager

dfjkl,

 

Your modes and rules should be the same regardless of being logged in to the mobile app or the web client. Where are you seeing the difference? Can you provide screenshots?

 

JamesC

jguerdat
Guru Guru
Guru

I find that use of a browser is more reliable for checking modes, rules and schedule. It's not that the app is always wrong but when it is...

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