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Microphone icon not displayed

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  • ‎2019-10-20 05:52 PM
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Michelle10
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Follower
‎2019-10-20 05:52 PM
Hi ,
I just bought pro 2 security camera and installed them outside of my house . Not sure why my phone - iPhone 8 Plus can’t connect the base system , so I used my daught’s phone - iPhone 6 s to connect the base system , it was okay , she granted me as friend ‘ access, everything seems okay , however , the microphone icon is not showing , then my daughter gave me the administrative access , microphone icon appeared , but motion notification is off...so now I can’t get the both - microphone and motion detection , could you please help ?

Thanks
Michelle
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ShayneS
Arlo Moderator
Arlo Moderator
‎2019-10-21 04:51 PM

Hi @Michelle10

 

  Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support

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