Arlo|Smart Home Security|Wireless HD Security Cameras|NETGEAR
Reply
Follower

Live view not working on MacBook but does on IPhone & IPad

While I'm out of town I was hoping to monitor workers at my houes but live view on my Macbook Pro does not work. It tries to open but doesn;t.  It does give me a snapshot of the current view when it stops trying.  Everything works on any other devise.  I can look at the library on my Macbook.  I also get a red ((.)) symbol under the settings tab on my Home Security in My Devices where the other devices I have a grey symbol.  I son't know what that means either.  Any suggestions? (Snapshot Added)

Message 1 of 4
Aspirant

Re: Live view not working on MacBook but does on IPhone & IPad

On my pc I get issues with flash being blocked, maybe same problem on Mac. Try downloading Firefox or Chrome see if they work
Message 2 of 4
Arlo Moderator

Re: Live view not working on MacBook but does on IPhone & IPad

Hey @Garyhill56,

 

As TheArloGuy mentions, make sure that you enabled Flash on your browser and try other browsers to see if that works.

 

And that symbol is for the siren (the same as your other devices where it shows the grey symbol).

Message 3 of 4
Mentor

Re: Live view not working on MacBook but does on IPhone & IPad

I'm able to do Live View on my MacBook Pro in Safari on the latest version of MacOS.  I know I have Flash enabled. It would be great if Flash could be phased out at some point in the near future.


Message 4 of 4