Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Live view freezes iPhone XS Max App Ver. 2.7.10

Reply
Discussion stats
  • 2 Replies
  • ‎2019-06-06 10:57 AM
  • 813 Views
  • 0 Likes
  • 3 In Conversation
BartoszNavarra
Follower
Follower
‎2019-06-06 10:57 AM

Hi guys, apparently everybody has this problem. 

WHY?!

I just bought it today, installed everything and ... the moment I "click" in my iPhone XS Max on live view it freezes! Sorry, but for this money it's a no go! What is the solution?! 

Labels:
0 Likes
Reply
Message 1 of 3
813
2 REPLIES 2
TomMac
Guru Guru
Guru
‎2019-06-06 11:06 AM

Have you filed a report/complaint with Arlo Support ?

 

 

--------------------------------------
Morse is faster than texting!
--------------------------------------
0 Likes
Reply
Message 2 of 3
811
ShayneS
Arlo Moderator
Arlo Moderator
‎2019-06-06 03:54 PM

Have you tried to remove & re-install the app? What version of IOS are you running on your Iphone?

0 Likes
Reply
Message 3 of 3
796
Discussion stats
  • 2 Replies
  • ‎2019-06-06 10:57 AM
  • 814 Views
  • 0 Likes
  • 3 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.