Live cam reviews work, however, recordings and notification not

[sg2019]

I can view live feeds from my cameras, however, it is not giving me a notification nor is it saving the event. It used to work but has stopped. Any suggestions would be appreciated.

[StephenB]

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@sg2019 wrote:

I can view live feeds from my cameras, however, it is not giving me a notification nor is it saving the event. It used to work but has stopped. Any suggestions would be appreciated.

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It sounds like you need a back-end resync.  I'm tagging the mods - @BrookeN , @ShayneS , @JamesC - so they can do this for you.

If you don't get a reply today or tomorrow, then you could try removing one camera from your account and then re-add it.  But there are sometimes challenges getting cameras added back, so I suggest waiting on the resync instead.

[ShayneS]

@sg2019 

Can you reboot your base station and test again?

[sg2019]

Just got back to test it. It works!
Thank you!

@ShayneS @StephenB