Arlo|Smart Home Security|Wireless HD Security Cameras

Live View Immediately Freezes on PC

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JehovasFitness Luminary
Luminary

Issue has been occurring for about 2 weeks maybe.

 

Click play and it freezes.

 

Occurs on multiple cameras at least ones with CVR, have not tested non-CVR ones.

 

Using Chrome, same on IE as well.

 

 

Model: VMC4030P | Arlo Pro 2 Wire-Free Camera
Guru StephenB Guru
Guru

@JehovasFitness wrote:

 

Click play and it freezes.

 

Occurs on multiple cameras at least ones with CVR, have not tested non-CVR ones.

 


Mine aren't doing this with Chrome (but I don't have CVR).  

JehovasFitness Luminary
Luminary

@StephenB So, live streaming works on my Ultra but not my Pro 2s, even going to the CVR timeline view will not show...

 

This is a PC at work.

 

My chromebook at home live streams fine.

 

The work PC will live stream the Pro 2s about once every 5 days for a few mins then freezes.

ShayneS Arlo Moderator
Arlo Moderator

Please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link. Arlo Tech Support

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