Latest Update April 10 - no usb icon

[JTR1]

Just noticed with last update April 10 there is no usb icon in the individual camera info bar anymore. Does not show when alarm is active or inactive and it did before. Local recording still goes to usb but the icon was useful as it indicated that the usb was connected. You can still see status by going through the menu but it was right there on the camera for you to see. Now you have to go looking for it. Hope they put it back, don't know why they removed it.

[ShayneS]

HI @JTR1

  Please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link. Arlo Tech Support

[dcfox1]

I noticed the same thing recently on web and iphone app. It used to show it even if not in as faded out but nothing now.  I noticed it a week or two ago so assumed arlo  just removed it. 

[dcfox1]

Shane are you able to see the icon on your devices ?

[JTR1]

yes, usb icon was the middle icon on the bottom of each camera status; Greyed out when camera was inactive and black when active (armed) just like the other icons. Hope they fix this.

[JTR1]

The  usb icon was the middle icon on the bottom of each camera status; Greyed out when camera was inactive and black when active (armed) just like the other icons. Hope they fix this.

[dcfox1]

ShayneS since u said contact support do you see the icon anymore?

[jguerdat]

Reporting to support is needed. I agree that the icon is missing but used to be there. The best way to get it fixed is to report it.

[JTR1]

Did report, haven't hear back.