Arlo|Smart Home Security|Wireless HD Security Cameras

Keep me logged in android app

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memjay67
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Follower
Just got camera system, and although cameras seem to work well, the app requires login every single time I open it. I get a motion notification, click on it: have to log in. Every. Single. Time. This is nuts; there has to be a fix. Can't find a place to request "keep me logged in." Its an aggravating annoyance, and for sure a deal breaker. If there's seriously not a way to stay logged into the app, these cameras are going back pronto! Using Samsung Galaxy S8 Plus.
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JamesC
Community Manager
Community Manager

memjay67,

 

Are you logging out of the app each time? Unless you are explicitly logging out, or a setting or third party application is force closing the Arlo mobile app, you should automatically sign back in to the app after it's been minimized.

 

JamesC

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