Arlo|Smart Home Security|Wireless HD Security Cameras

Issues when connecting to homekit

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Dezigneer
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Follower

Hi, I have Arlo connected to Apple Homekit but recently I had some issues. So I had to reset my Homekit, now I'm not able to add Arlo back to Homekit. It is stuck on Discovering your device screen. 
From other posts, it seems a token reset is required, can anyone help with this please?

Thanks 

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JamesC
Community Manager
Community Manager

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

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6 REPLIES 6
JamesC
Community Manager
Community Manager

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

FriomanV2
Aspirant
Aspirant
I having trouble also how can I fix it I tried everything.
JamesC
Community Manager
Community Manager

FriomanV2,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

Jrjjrj
Aspirant
Aspirant
I would like to try the token reset, mine was previously on home kit but quit working a while back with the iOS update
Jrjjrj
Aspirant
Aspirant
I would like to try the token reset, mine was previously on home kit but quit working a while back after the iOS update
JamesC
Community Manager
Community Manager

Jrjjrj,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

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  • 6 Replies
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  • 4 In Conversation