Arlo|Smart Home Security|Wireless HD Security Cameras

I m getting alarm messages on my iPhone but no recordings. I have 3 cameras other 2 working fine

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Fisher5
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Aspirant

 Getting notifications to my iPhone but no recording other 2 cameras are working good. It quit 4 days ago

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jguerdat
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Guru

What camera models are they? You're in the Pro 2 section so I assume you're referring to that model.

StephenB
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@Fisher5 wrote:

 Getting notifications to my iPhone but no recording other 2 cameras are working good. It quit 4 days ago


I am guessing these are not Pro 2 cameras, and that the trial subscription on one of the cameras has expired.

 

So maybe check that.

 

Fisher5
Aspirant
Aspirant

Maybe they are a arlo pro,But the camera satred working good like before by itself,Now as of 2 days ago it back not doing recordings  again

StephenB
Guru Guru
Guru

@Fisher5 wrote:

Maybe they are a arlo pro,But the camera satred working good like before by itself,Now as of 2 days ago it back not doing recordings  again


Can you make a manual recording with this camera while livestreaming?

 

Note there are two ways to check the model.  One is to open the housing, and remove the battery.  There's a label inside.

 

The other is to go into the support area of the app, and select the camera.  Scroll down to the product id field, and you will see a part number that starts with VMC.

 

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