I just bought a new arlo pro 2 and the rubber plug won't stay in the the charging port

[jguerdat]

It may be a bit deformed. You can try wiggling it into place to see if you can get it to stay or swap at the store.

[d12bn]

Is it in cold temperature? If so warm it up. If not just wiggle it around and keep pushing. I find The tab that holds it on needs to be pushed in a little bebore the cover. Good luck