Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.
Arlo Community

I can't live stream

Reply
Discussion stats
  • 1 Reply
  • ‎2021-12-31 09:10 PM
  • 251 Views
  • 0 Likes
  • 2 In Conversation
1957Go
Follower
Follower
‎2021-12-31 09:10 PM

I am so very frustrated with the Arlo product right now. I have the app on my phone, and the camera will not load on my phone where I can see what is going on. I can get all three cameras to show up on my laptop, so I know that the wireless is functioning. I have deleted the app from my phone and reloaded it multiple time and it still won't load. The same issue is happening with my wife's phone. Any ideas on what might be the issue? We both have android phones. We can see if something has been recorded by one of the cameras, but they will not go live on our phones.

Labels:
0 Likes
Reply
Message 1 of 2
251
1 REPLY 1
TomMac
Guru Guru
Guru
‎2022-01-01 06:32 AM

What type of android phone and OS?

Are you using the newest app version?

--------------------------------------
Morse is faster than texting!
--------------------------------------
0 Likes
Reply
Message 2 of 2
243
Discussion stats
  • 1 Reply
  • ‎2021-12-31 09:10 PM
  • 252 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.