I can not access my account

[Sdianalee]

I can not access my arlo account. The email address I used is no longer active I deleted it and the phone number on the account I changed it and now I can not access my account. I do know my account information just have the 2 step verification on and can not access it now.

[JamesC]

Sdianalee,

If you are not able to access the original phone number or email address associated with your Arlo account, you may need to create a new Arlo account using a new email address. For security purposes, you need to authenticate the account to log in. If you are able to access the original email address, you can authenticate using that address and from there you can change the email address within your Arlo account.

JamesC