Arlo|Smart Home Security|Wireless HD Security Cameras

I Cannot select a camera & smart subscription

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Tafo
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I can't select a camera and click continue in any of the available plans. See attached image.


Screenshot_20200315-211046.png
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StephenB
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@Tafo wrote:

I can't select a camera and click continue in any of the available plans. See attached image.


Are you trying to purchase CVR??? (that's what your screen shot says)

 

Or do you want Smart Premier or Elite?

 

Are you in a country where Arlo allows subscriptions?  https://kb.arlo.com/88/What-are-the-available-Arlo-subscription-plans-and-how-much-cloud-recording-i...

Tafo
Aspirant
Aspirant

Hi StephenB , thanks for your help. I have the answer.

I received a private message from Arlo telling me that Subscription Plans are not available in Mexico. 

Should've known before purchasing this expensive cameras. 

I'm happy with the product, is easy to install and easy to use. I just cant't understand why do stores in Mexico like Best Buy and Amazon sell these products if you can't use them with subscription plans.  

Definitely, for me, it was a very bad investment.

Thanks!

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