Arlo|Smart Home Security|Wireless HD Security Cameras
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I Cannot Log In To The App

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Carmella
Aspirant
Aspirant

Someone please help!! The arlo app has kicked me out & wont let me back in. I can see the cameras on my laptop but not my phone. Tech support keeps telling me to call my email company. I did & they said they haven’t blocked anyone from my email. I need to talk to someone in corporate. Does anyone have the corporate number?

Model: VMC4030P | Arlo Pro 2 Wire-Free Camera
jguerdat
Guru Guru
Guru

The app doesn't use your email. It uses your email address as a username but that's it. I would reboot the phone and reinstall the app.

Carmella
Aspirant
Aspirant

Already did that 10 times.. and according to tech support your reply is not completely accurate.. The app kicked me out & then asked me to log back in. When I tried it kept telling me that an email verification was sent but it wasn’t

jguerdat
Guru Guru
Guru

Never seen that email message nor has anyone ever stated this before. Use a computer to log in and check your profile to see if the email address has been verified. If not, do so. Also, check your email spam folder for the email.

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