I Cannot Log In To The App

[Carmella]

Someone please help!! The arlo app has kicked me out & wont let me back in. I can see the cameras on my laptop but not my phone. Tech support keeps telling me to call my email company. I did & they said they haven’t blocked anyone from my email. I need to talk to someone in corporate. Does anyone have the corporate number?

[jguerdat]

The app doesn't use your email. It uses your email address as a username but that's it. I would reboot the phone and reinstall the app.

[Carmella]

Already did that 10 times.. and according to tech support your reply is not completely accurate.. The app kicked me out & then asked me to log back in. When I tried it kept telling me that an email verification was sent but it wasn’t

[jguerdat]

Never seen that email message nor has anyone ever stated this before. Use a computer to log in and check your profile to see if the email address has been verified. If not, do so. Also, check your email spam folder for the email.