Arlo|Smart Home Security|Wireless HD Security Cameras

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LoKn
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How to email a screen shot from android phone to Customer Support?

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Dan29
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Guide
While in the live chat let them know you want to send them a screen shot. They will then upload an option for it. I just tried it yesterday cause I send them a screen shot of an error I’m getting trying to buy a cvr plan

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TomMac
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Guru

post it here in a messg as Arlo doesn't have email

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Morse is faster than texting!
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Dan29
Guide
Guide
While in the live chat let them know you want to send them a screen shot. They will then upload an option for it. I just tried it yesterday cause I send them a screen shot of an error I’m getting trying to buy a cvr plan
LoKn
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Aspirant

Thank you. In the end I didn't need to send a screen shot. I called Customer Ssrvice again and got a more knowledgeable tech who answered my question right away, although it does take 15 minuets on hold to get through to CS.

LoKn
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Aspirant

Thank you. I the end I did not need to send a screen shot. I called Customer Service again and got a more knowledgeable tech who answered my question right away. It does take 15 minuets on hold to get through to CS. Good to check this forum as well.

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