Arlo|Smart Home Security|Wireless HD Security Cameras

How long does recording stay in cloud?

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neilharper Follower

i need to get a recording out of the cloud how long are they stored for

brh Master


That is going to depend on your subscription. With the Basic plan, the recordings remain in the cloud for 7 days, 30 days for the Premier plan and 60 days for the Elite plan. I have read that someone updated their plan from 7 days to 30 days and the older videos showed up, but that is a 50/50 chance. Do you not have any storage device inserted into the USB port? Those videos will stay there until the device fills up.



Guru TomMac Guru

Yes... it's a chace as to how long.  In the past, if you upgraded the service level you could get back to the max of 60 days.

But just last week, a person upgraded and was only able to retrieve back 10 days worth...


All depends on what's going on with the far end changes.


1) run a usb speed stick backup to keep all your videos, a 64gb would be plenty for most, allow it to over write when almost full

2) NEVER delete anything as they will auto delete on you service level time frame

Morse is faster than texting!