How do I get the Arlo system connected to the Sheriff's Department

[eklee]

I just upgraded my Service

How do I get the Arlo system connected to the Sheriff's Department?

[ShayneS]

Can you provide more detail regarding this inquiry? 

[eklee]

I want to have my Arlo system connected to the Sheriff's department so that when I travel, they are advised if there is a fire or break-in. I was hoping this could be done through Arlo. That is why I booked in as a Premium Plus Member. Please advise if this is possible and how I contact Arlo to get it set up

Thanks Erik

[StephenB]

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@eklee wrote:

I want to have my Arlo system connected to the Sheriff's department so that when I travel, they are advised if there is a fire or break-in. I was hoping this could be done through Arlo. That is why I booked in as a Premium Plus Member. Please advise if this is possible and how I contact Arlo to get it set up

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This isn't possible (and AFAIK is not possible with competing systems like Ring either). 

You can use the emergency services feature in Arlo Secure Plus to alert police/fire yourself from the app when you get a notification.

[eklee]

So if I am out of the country and not receiving mobile service, there is no way the sheriff's office can be notified if there is a problem. Correct? Thanks Erik

[StephenB]

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@eklee wrote:

So if I am out of the country and not receiving mobile service, there is no way the sheriff's office can be notified if there is a problem. Correct? Thanks Erik

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Well, it's up to you to notify them.  If you have a trusted friend/neighbor, you can give them friend access (sharing your cameras so they get notifications), and they could call 911 when you are away.  https://kb.arlo.com/000039122/How-do-I-add-friends-to-my-Arlo-account

Some security services have personnel who will call police/fire for you (after attempting to call you first), but do-it-yourself systems like Arlo don't provide that.

[eklee]

Okay, many thanks. Erik