Got Base Station and Arlo Pro 2 online. Won't sync if turning on sync button.

[JillK]

I’m beyond frustrated. Got the base set up and initial camera on line. I have no QR code to set up the other two cameras, it wont sync if turn on the sync button, can’t get other two cameras recognized. I’m  ready to throw the whole thing back in the box and return it to the store- Does anyone have an actual phone number to talk to someone at Arlo??

[Dannybear]

Go to the “give us a call” heading towards the bottom of the web page link below and use the country drop list to get the number.

https://www.arlo.com/en-US/support/contact.aspx

[brh]

@JillK 

You should not need a QR code if you are installing the Pro2 cameras. Simply briefly press the sync button on the base and within 2 minutes briefly press the sync button on the camera then wait for the camera LED to stop rapidly flashing blue. Repeat for the second camera. I believe you may need a QR code for the Q, Q Plus and Baby cameras.

Brian