Arlo|Smart Home Security|Wireless HD Security Cameras

Getting constant 'getting status' on android app when trying to arm/disarm. Tried reinstalling.

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rachel141
Aspirant
Aspirant

Hi, im getting constant "getting status" when i try to arm or disarm my system, i have lost control over it as the android app seems to be not working correctly. I have tried to log out and back in and even uninstalled the app and reinstalled but no luck. My phone is modern (samsung s10e) so i can figure what else i can do. Thanks

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JessicaP
Arlo Employee Retired

Hey rachel141,

 

Are you still experiencing this issue with receiving "getting status" when trying to change the mode for your system?

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