Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.
Arlo Community

Getting constant 'getting status' on android app when trying to arm/disarm. Tried reinstalling.

Reply
Discussion stats
  • 1 Reply
  • ‎2019-09-01 05:12 AM
  • 478 Views
  • 0 Likes
  • 2 In Conversation
rachel141
Aspirant
Aspirant
‎2019-09-01 05:12 AM

Hi, im getting constant "getting status" when i try to arm or disarm my system, i have lost control over it as the android app seems to be not working correctly. I have tried to log out and back in and even uninstalled the app and reinstalled but no luck. My phone is modern (samsung s10e) so i can figure what else i can do. Thanks

Labels:
0 Likes
Reply
Message 1 of 2
478
1 REPLY 1
JessicaP
Arlo Employee Retired
‎2019-09-03 10:49 AM

Hey rachel141,

 

Are you still experiencing this issue with receiving "getting status" when trying to change the mode for your system?

0 Likes
Reply
Message 2 of 2
445
Discussion stats
  • 1 Reply
  • ‎2019-09-01 05:12 AM
  • 479 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.