Arlo|Smart Home Security|Wireless HD Security Cameras

Geofencing not working again on wife's iPhone. Won't arm/disarm when she leaves or returns.

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Cance
Guide
Guide

Hi folks,
This is again a report of issuing in Arlo Geofencing.
Since last release of the App last week, my wife’s phone, iPhone 7, is not available for Geofencing mode.
So, again, geofencing can’t arm or disarm cameras when she leaves or comes back home.
This problem always appear when you change something on software. Please fix it!

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JessicaP
Arlo Employee Retired

Hey Cance,

 

If you're having problems with your Geofencing not working properly, try looking at this article for troubleshooting steps you can take to improve performance for Geofencing: Why isn't the Geofencing mode working?

 

If you're still having problems, contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link.

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